HOW SOON CAN MY CUSTOMERS EXPECT TO RECEIVE THEIR ORDER?

This depends on where the shipping address is located and when the order is paid for on your 215 account.

Our production team don’t receive the order until it has been paid for. If your customer purchases through your e-commerce store and you don’t pay for the order on your 215 account, this will delay the time it takes for them to receive their order. The time to dispatch begins once the paid order reaches our production team.

All orders are shipped within 3-5 business days; homeware and giftware are usually shipped within 2-3 working days, and garments & canvases are usually 3-5 working days. Shipping is then on top and times depend on the location. You will get an e-mail notification when your order has been dispatched. For more information on shipping times please click here.

Updated on 5th March 2019

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