Is there a fee to use Two Fifteen’s App/ Services?
No, setting up an account with Two Fifteen is completely free. The only time you pay is when ordering your...
General Questions
View popular questions/answers and instruction guides
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Can Two Fifteen handle a high capacity of orders?
Two Fifteen’s fast and efficient team work as quickly as possible when it comes to getting your orders out. All... -
Which shipping options are available?
Please head to our shipping costs page twofifteen.co.uk/shipping-costs to find out more information. -
What products do you offer?
How long have you got?! We offer a wide range of products all which can be found on on our... -
How can I see the price of the products so that they include VAT?
To see our prices inc. Vat, then please click on the £ sign located on the top right of the... -
What if the product is damaged in the mail?
If a product arrives to you or your customer damaged, then we ask for a photo of the damaged goods... -
How quickly will my customers receive their order?
We aim to have all orders shipped within 3-5 working days. If for any reason this is compromised we will... -
What if a customer wanted to return an item?
Two fifteen as a fulfillment company, do not accept any returns if a customer changes their mind. However, if a... -
Can I track my deliveries?
If your order has been shipped via Royal Mail, then you should receive a tracking number automatically by email. -
What if my customer has entered the wrong address?
If the recipient’s address was entered incorrectly, then you are in theory held responsible. However, as soon as the error... -
How can I create a mockup image for my t-shirts?
To create a mock up image for a product, select the product on our website. Click on Upload your own... -
Adding branding to your Two Fifteen products
To set up branding please see the how to guide here. Once branding is set up on your Two Fifteen... -
Creating a product on your Two Fifteen account
First of all, make sure you are logged into your account on our website. Find the product you wish to... -
Setting up your brand on your Two Fifteen Account
Once you have a Two Fifteen account, you can then create a Brand unique to your store. Head to the...