How quickly will my customers receive their order?
We aim to have all orders shipped within 3-5 working days. If for any reason this is compromised we will...
Shipping and Packaging
Read and learn about any queries you may have regarding shipping and packaging
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Can I track my deliveries?
If your order has been shipped via Royal Mail, then you should receive a tracking number automatically by email. -
What if my customer has entered the wrong address?
If the recipient’s address was entered incorrectly, then you are in theory held responsible. However, as soon as the error... -
Is the shipping price affected by the quantity of the order?
Yes. To have your parcel delivered 1st Class with Royal Mail, it’s £2.75 per order plus £0.70 per extra item.... -
Which shipping options are available?
Please head to our shipping costs page twofifteen.co.uk/shipping-costs to find out more information. -
What if the product is damaged in the mail?
If a product arrives to you or your customer damaged, then we ask for a photo of the damaged goods... -
Do you ship to the North Pole?
We offer shipping worldwide for all products. Even the North Pole!