Skip to main content
All CollectionsShopify IntegrationTroubleshooting
What to do if you get the Shopify error - This order can't be shipped to your location
What to do if you get the Shopify error - This order can't be shipped to your location

Learn what to do if this error occurs and how you can avoid it in the future

P
Written by Production Team
Updated over 3 years ago

When a customer gets this message whilst trying to buy a product it usually means that the product shipping has not been setup correctly.

You need to ensure that you have shipping rates set up in Shopify to cover the countries that you wish to ship to.

Click here to view how to Setup your Shipping rates

Did this answer your question?