CAN ORDERS BE TRACKED ONCE SHIPPED?

Unless the order is too large/heavy, it will be shipped with Royal Mail.

If your order is being shipped to the UK, it will be sent RM Tracked 48. This will generate a tracking number that will be e-mailed to you in your shipping confirmation. The tracking information will update once the parcel has been scanned by Royal Mail, and again when they attempt delivery.

If we have arranged a courier for your order, then you will receive a separate e-mail from the courier advising you of your tracking number. This tracking number will be active as soon as the parcel(s) has been collected and will also list an expected delivery date.

International Orders currently aren’t tracked, they are shipped with RM International Untracked. For more information and shipping times please click here.

Updated on 5th March 2019

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