HOW TO PLACE A MANUAL ORDER

We do offer integrations with the most popular e-commerce stores. However, if integrating isn’t something you want to do with your products then you can still place orders manually and have them fulfilled by us in the same way.

When you’ve created all the products you’re wanting to sell on your store, you can head straight to the Products section on your profile and add all the item you’re wanting into your basket.

As soon as you have everything in your order that you’re wanting, click on the shopping trolley in the top right corner and it will take you to your basket.

If you have a promotional code to add this is where you apply it (see image below):

When you click ‘Checkout’, the next screen you’re taken to is for your Shipping Address. If the address you’re wanting us to ship to is outside of the UK then the shipping cost will automatically update when you finish inputting the address.

The next screen will then take you to the Checkout. Here you select your payment method (if you want more information on the payment methods we offer please click here), accept the terms and conditions and click ‘Continue’.

This will take you to the Order Confirmation screen. The order has not yet been paid for. This is the final option you have to review your order. If you’re happy with everything on this screen then click ‘Pay Order’.

An Order number will be generated, you will receive an e-mail notification with the details of your order number and it will head through to our Production Team. If there is an issue with payment, you will receive and e-mail advising that the order needs to be paid for.

The Order will then be sat in the ‘Orders’ section of your profile.

If there are any issues regarding your order, we will contact you via e-mail. A shipping notification will also be sent through via e-mail when your order has been dispatched. For more information on the status of orders please click here.

Updated on 6th March 2019

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